The IVR Guide: What It Is and How Your Business Can Benefit?
IVR systems are so widely used that you’ve most certainly interacted with one, even if you aren’t familiar with the term. But what does IVR mean?..
Continue ReadingIVR systems are so widely used that you’ve most certainly interacted with one, even if you aren’t familiar with the term. But what does IVR mean?..
Continue ReadingGone are the days when the only way for a customer to contact you is by placing a call and waiting in a long queue to..
Continue ReadingFinding the right business internet phone for your company will help you seamlessly integrate voice and data services and run your organization more efficiently. In today’s..
Continue ReadingWhat is ISDN? Imagine you want to make a phone call, but you also need to send a picture or document at the same time. That’s..
Continue ReadingIn the past decade, major changes to the way people communicate have caused a steep decline in landline usage. In fact, the benefits of VoIP give..
Continue ReadingAs the frontline of a business, a call center can make a huge difference in how satisfied your customers are. Finding the right call center tools..
Continue ReadingIf you’ve been shopping around for business telecom solutions, chances are you’ve seen the term “SIP phone.” But what is a SIP phone? And what benefits..
Continue ReadingGone are the days when you need a physical location and a copper wire to set up a phone number. With Voice over Internet Protocol (VoIP),..
Continue ReadingWhat is response bias and how can you avoid it? That’s an incredibly important thing for research businesses to know. Response bias refers to a type..
Continue ReadingBecause cloud technology has transformed the way we do business, many businesses have transitioned away from on premise to cloud software. If you’re looking for new..
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